Welcome to Gardman Furniture Shop (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website gardenequiptment.com and make purchases from our online store.

By using our website, you consent to the practices described in this policy. Our products are designed for garden enthusiasts worldwide, and we strive to provide a secure and enjoyable shopping experience for all our customers.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, billing address, and payment details.
  • Transaction Information: Details about the products you purchase, including order history, payment method (Visa, MasterCard, JCB, PayPal), and transaction amounts.
  • Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
  • Communication Data: Records of your correspondence with us if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for garden accessories, furniture, and other products.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, product offerings, and customer service based on your preferences and browsing behavior.
  • To prevent fraud and enhance the security of our website and payment systems.
  • To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your data with:

  • Payment Processors: We share necessary transaction details with our payment partners (Visa, MasterCard, JCB, PayPal) to process your payments securely. These providers are PCI DSS compliant and adhere to strict security standards.
  • Shipping Partners: We share your delivery address and contact information with trusted shipping carriers to fulfill your orders worldwide (excluding Asia and select remote regions).
  • Service Providers: We may engage third-party companies to assist with website hosting, analytics, marketing, and customer service. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Storage and Security

We are based in the United Kingdom and store your data on secure servers located within the European Economic Area (EEA). We implement appropriate technical and organizational measures to protect your personal information:

  • All payment transactions are encrypted using SSL technology, ensuring that your financial details remain confidential.
  • We never store your complete payment card details on our servers. Payment information is handled by our certified payment processors.
  • We regularly monitor our systems for vulnerabilities and maintain strict access controls to your data.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

Under applicable data protection laws (including GDPR), you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your account information.
  • Deletion: You can request deletion of your personal data, subject to legal obligations.
  • Objection: You may object to certain uses of your data, such as direct marketing.
  • Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our site.

We use cookies for:

  • Essential functions, such as maintaining your shopping cart and enabling secure checkout.
  • Analytics to understand how customers use our website and improve our product offerings.
  • Marketing to show you relevant advertisements for garden products on other websites.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote regions), your data may be transferred to and processed in countries outside the EEA. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gardman Furniture Shop
66 Hankinson Way, Salford, GB CH7H 1ZL
Email: [email protected]